1. Information We Collect

We may collect personal information when you use our website, including but not limited to:

  • Name, email, shipping/billing address, phone number

  • Payment details (processed securely via third-party gateways like Stripe/PayPal)

  • Order history, browsing behavior, device information (IP, browser type, operating system)

  • Cookies and tracking data (see Section 5)

  • Social media profiles (if you log in via Facebook/Google)

  • Customer service communications (e.g., chat logs, emails)

2. How We Use Your Information

Your data is used to:

  • Process orders, manage accounts, and provide customer support

  • Improve website functionality and personalize user experience

  • Send promotional emails (opt-out anytime via unsubscribe link)

  • Comply with legal obligations (e.g., tax records, fraud prevention)

  • Conduct market research and analyze user trends

  • Facilitate social media integrations (e.g., sharing product reviews)

3. Data Sharing

We may share information with:

  • Brand Suppliers: To fulfill product orders (only necessary details shared).

  • Payment Processors: Securely handle transactions (we don’t store card data).

  • Shipping Partners: Complete delivery (e.g., DHL, FedEx).

  • Legal Authorities: If required by law.

  • Marketing Partners: For targeted advertising (e.g., Meta, Google Ads).

  • Cloud Service Providers: Data storage (e.g., AWS, Google Cloud).

4. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request data portability or restrict processing

  • Lodge complaints with data protection authorities

  • Object to automated decision-making (e.g., profiling for ads)

  • Request data retention period details

5. Cookies & Tracking Cookie

We use cookies to:

  • Remember login sessions and shopping cart items

  • Analyze traffic via Google Analytics

  • Deliver targeted ads (opt-out via browser settings)

  • Track affiliate marketing performance

  • Enable social media plugins

6. Data Security

We implement SSL encryption, regular security audits, and restrict internal data access. However, no online transmission is 100% secure.

Data breaches will be notified to authorities and affected users within 72 hours (GDPR compliance).

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., brand suppliers in the EU). We ensure adequate safeguards via Standard Contractual Clauses (SCCs).

8. Children’s Privacy

We do not knowingly collect data from children under 16. Contact us to delete any underage data.

9. Data Retention

We retain your data for 3 years after account closure unless legally required to keep it longer.

10. Policy Updates

Updates will be posted on this page. Continued use constitutes acceptance.

Major changes will be notified via email or website banners.

Contact Us

Email: [customer@limsbooking.shop]